UTILITYWISE CASE STUDY

We have some unique technology and so far our consultants have helped over 27, small, medium and large businesses across all sectors to save time, effort and money. Have we answered your questions? Our consultants take pride in getting good feedback and they find the comments are very helpful for personal development. That means we have to be top of the league in customer satisfaction. We make utilities fun! We feel we’re much more proactive to customer needs. We have to collect feedback to make sure we understand what’s important to customers and how well we’re doing.

We feel we’re much more proactive to customer needs. We weren’t using anything else previously and we got feedback up and running pretty much straight away. Utilitywise offers businesses a better way to buy and manage their energy and utility services. What advice would you give someone about customer feedback? They’ve helped us shape when, how and in what format we contact our customers, and how best to respond when they call us.

What results have you achieved?

utilitywise case study

What word or words sums up your experience of CustomerSure? We weren’t using anything else previously and we got feedback up and running pretty much straight away.

Utilitywise increase their Net Promoter Score from 38 to 63 in three months.

Have we answered your questions? Helping people use feedback better is what gets us out of bed on a morning.

We like the clear dashboards and we’re extending our use of the system to break out the data within teams as well as measuring our overall performance. We use Net Promoter Score to measure our progress and in the first three months we increased our Net Promoter Score from 38 to They’ve helped us shape when, how and in jtilitywise format we contact our customers, and how best to respond when they call us. We’re an experienced team and because we’re all experienced we know that utilitywisf satisfaction high means:.

  THESIS UPLOADEN RUG

How did CustomerSure help?

It’s fast, friendly and energetic. We utiliytwise some unique technology and so far our consultants have helped over 27, small, medium and large businesses across all sectors to save time, effort and money.

utilitywise case study

They’ve embraced the Net Promoter Score methodology and they chose CustomerSure software to measure their performance and improve customer satisfaction. Don’t overload the customer with questions as it becomes tedious and overwhelming. Since uilitywise public listing sales growth is a key focus. We manage their energy needs from procurement to account management. We need to be proactive and move quickly if ever we receive a complaint.

Utilitywise | Case Studies | CustomerSure

We’re growing fast but in a competitive market we can only continue to grow if we retain customers and increase our renewal rates. Be stdy of who you’re sending satisfaction surveys to and see it from their point of view. The customer comments that we receive are incredibly useful. Utiilitywise offers businesses a better way to buy and manage their energy and utility services. Have a clear idea of what you’re trying to achieve. We feel we’re much more proactive to customer needs.

  ESSAY TENTANG SELAMATKAN INDONESIA

We make utilities fun! We have to collect feedback to make sure we understand what’s important to customers and how well we’re doing.

People like working at Utilitywise. Utilitywise increase their Net Promoter Score from 38 to 63 in three months.

utilitywise case study

What advice would you give someone about customer feedback? It’s a young, fast-growing company.

Above all we have to act on the feedback we receive so that customers can see that we listen and that we care enough to take action on what they tell us. Our consultants take pride in getting good feedback and they find the comments are very helpful for personal development. Who else uses CustomerSure? We chose CustomerSure because it was recommended to us.

We’re an experienced team and because we’re all experienced we know that keeping satisfaction high means: Request a demo or Schedule a call. That means we have to be top of the league in customer satisfaction.