ORACLE CC&B CASE STUDY

They require instant, digital gratification and organizations — regardless of industry — are challenged to shift strategies to accommodate these requests. Our digital solutions refine actionable insights from enterprise assets, smart devices, smart meters and business processes. Oracle Utilities Mobile Workforce Management, another component of the implementation, helps Louisville Water to streamline field work processes. To determine if the converted Java code could perform the same function as the original Cobol code, our team scanned over 30, lines of code to understand the logic and developed test cases. To continue, please select:

The major roadblock to this implementation was moving from an obsolete version to one that had been upgraded over a period of nine years. Reinventing and managing your most essential business processes with new ways of working. Oracle Utilities Mobile Workforce Management, another component of the implementation, helps Louisville Water to streamline field work processes. About Oracle Oracle offers a comprehensive and fully integrated stack of cloud applications and platform services. The need for utility companies is to adapt and adopt digital transformation and also learn to move at a faster pace. Louisville Water’s overall implementation laid the foundation to continue enhancing the customer experience with self-service options and a redesigned bill. We then used a Cobol-to-Java C2J automation tool as part of the migration, saving conversion time and resources.

Learn More Reinventing and managing your most essential business processes with new ways of working. Simplifying, modernizing and securing the IT infrastructure and applications that are the backbone of your business. Using reverse engineering, we also created 30 design documents from scratch. ISON through its vast experience in implementation of mission critical applications has benefited large and medium sized utility customers to enhance customer service using latest technology trends and ultimately help utilities achieve operational excellence in customer service.

The ISON Utilities practice helps water, gas and electricity, chilled water and sewage service provider utilities leverage automation and analytics to transform operations and reduce cost to serve customers. I am not a robot. The need for utility companies is to adapt and adopt digital transformation and also learn to move at a faster pace.

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Increasing regulations added to the complexity.

CASE STUDY: Louisville Water Systems overhauls aging systems with Oracle

A leading European provider of gas, electricity and boiler services sought to replace its outdated billing system with an upgraded version to meet customer expectations in the digital age. These simple benefits mean we can better serve our customers.

Working to reshape business models, modernize products and enhance customer experiences to drive growth. Type in a topic service or offering and then hit Enter to search Common Searches: The major roadblock to this implementation was moving from an obsolete version to one that had stkdy upgraded over a period of nine years.

oracle cc&b case study

Your information has been submitted successfully! Using the C2J automation tool eliminated higher licensing and support costs.

CASE STUDY: Louisville Water Systems overhauls aging systems with Oracle | WaterWorld

They require instant, digital gratification and organizations — regardless of etudy — are challenged to shift strategies to accommodate these requests. We then used a Cobol-to-Java C2J automation tool as part of the migration, saving conversion time and resources. To continue, please select: ISON has experience in implementing most comprehensive applications and business processes to empower utility business transformation.

It also engages customers more effectively through customized offers.

Oracle Utilities

Home Enterprise Solutions Oracle Utilities. Louisville Water Systems overhauls aging systems with Oracle Oracle Utilities solutions enable utility to cut billing process by more than 80 percent. To determine if the converted Java code could perform the same function as the original Cobol code, our team scanned over cv&b, lines of code to understand the logic and developed test cases.

About Oracle Oracle offers a comprehensive and fully integrated stack of cloud applications and platform services.

Utility Company Gets Upgraded Oracle CC&B System—Case Study | Cognizant

Reinventing and managing your most essential business processes with new ways of working. This will also allow utility companies to align and synchronize their operations to optimize returns on innovation and investments. The utility, known throughout the industry for its high-quality water and engineering innovation, saw an opportunity to increase its customer satisfaction and drive its competitive advantage.

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Louisville Water’s overall implementation laid the foundation to continue enhancing the customer experience with self-service options and a redesigned bill. Our digital solutions refine actionable insights from enterprise assets, smart devices, smart meters and business processes. As a result, the utility company of tomorrow must significantly impact the lives of its consumers while addressing business challenges, adopting technology evolution and adhering social and environmental concerns.

These documents can be used to gain insights for future projects. The solution’s daily work auto-assignment feature enables Louisville Water to use minimal manual intervention and provides alerts if overtime is needed based on work that is scheduled and being assigned for the day.

oracle cc&b case study

Oraxle organizations engage people and uncover insight from data to shape the products, services and experiences they offer. Oracle Utilities Mobile Workforce Management, another component of the implementation, helps Louisville Water to streamline field work processes.

The knowledge and experience drawn from years in the operations of Utility Companies in the GCC Region, allows a more organized and integrated approach to activities involving Customer Relations, Billing and Collections, Meter and Workforce Management and places iSON into an advantageous position and brings additional benefit to its customers in terms of implementation of industry best practice. For example, the solution identifies the best field service representative available for the field activity and the most cost-effective field resources to complete the action.